I’ve just watched a short video from Nigel Botterill who heads up the Entrepreneurs Circle and he made a point which struck a chord with me.

His point was about telling customers what you do – meaning all the services that you offer.

So, it got me thinking back to a few of the things that VVA has done for our clients, some of which may not be immediately obvious as a service when looking at the website!

• Researched and downloaded mailing databases from City Business Library
• Arranged upholstery of a customers chairs, then collected and returned the chairs once completed
• Arranged repair of a clients laptop & collected laptop once repaired
• Carried out market research at the British Library, including meeting with their researcher
• Gave a mini-training session to a client on e-marketing
• Designed a logo for a charity (which they chose over the suggestions from a design agency!)
• Travelled across London at short notice to take a pop-up banner for repair
• Sourced a venue for & co-ordinated a training workshop
• Designed, wrote content & sourced images for a client e-newsletter
• Set up a Customer Relationship Management system
• Designed the marketing materials for a Business Expo – marketed the Expo – co-organised the Expo on the day (including being the announcer!!)
• Update clients websites
• Take dictation
• And we even occasionally do filing!!!!

I’m sure there’s lots more that hasn’t sprung immediately to mind.  To be continued………….

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